When will my order be processed?
All orders are shipped within 48 hours after the order has been placed. We generally ship using DHL eCommerce, Canada Post, USPS or ePacket depending on your location and fastest available service.
How long will it take to receive my order?
Once you place your order, typical delivery time frame is between 7-20 business days (most cases you may receive your items much earlier). We do provide tracking number for each order and can be tracked here! Packages may face delays due to customs or postal delays
For any questions contact: firstname.lastname@example.org
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
If you have any more questions or issues please contact us